Privacy Policy
Dibarts Designs & Printing
Effective Date: 1st Jan.2026
Website: www.dibarts.co.ke
1. Introduction
Welcome to Dibarts Designs & Printing. We specialize in branding, engraving, t-shirt printing, banners, and large-format printing.
We are committed to protecting your personal information in accordance with the Data Protection Act, 2019 (Kenya).
2. Information We Collect
When you use our website or services, we may collect:
a) Personal Information
- Full name
- Phone number
- Email address
- Delivery address (for orders)
b) Order Information
- Artwork, logos, or designs you submit
- Printing specifications (size, quantity, material)
c) Payment Information
- M-Pesa transaction details (e.g., phone number, transaction code)
- Payments are processed securely — we do NOT store PINs or full financial details
d) Technical Information
- IP address
- Browser type
- Device information
3. How We Use Your Information
We use your information to:
- Process and fulfill your printing and branding orders
- Communicate about designs, approvals, and deliveries
- Deliver products within Mombasa and other regions
- Improve our services and customer experience
- Send updates or promotions (only with your consent)
4. Sharing Your Information
We do NOT sell your personal data. However, we may share it with:
- Delivery riders or courier services
- Payment providers (e.g., M-Pesa)
- IT service providers (website hosting, email systems)
- Government authorities when required by law
5. Customer Designs & Intellectual Property
- All designs submitted by customers remain the property of the customer
- We treat your artwork and branding materials as confidential
- We will NOT reproduce or share your designs without your permission
6. Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze traffic
You can disable cookies in your browser settings.
7. Data Security
We take appropriate measures to protect your information, including:
- Secure communication channels
- Restricted access to customer data
- Safe storage of order details
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of incorrect information
- Request deletion of your data
- Opt out of marketing messages
To exercise your rights, contact us using the details below.
9. Data Retention
We keep your information only as long as necessary to:
- Complete your orders
- Maintain business records
- Comply with legal requirements
10. Third-Party Services
We may use third-party services such as:
- Payment systems (M-Pesa)
- Delivery services
- Website hosting providers
These providers have their own privacy policies.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised date.